Demo dosn't start...

[Cougar_DK]

When I click the link my mouse cursor changes to a hour glass and then nothing happens.

PC specs:
CPU: AMD Athlon 64 X2 Dual Core Processor 4400+
RAM: 2 GB
GFX Card: Nvidia 8800 GTS 640 OC2 (163.67 Beta drivers)
OS: Windows XP SP2
DirectX: 9.0c


You can see my driver specs here: DxDiag.txt file (http://www.twins4ever.dk/DxDiag/DxDiag.txt)

[M1ster_Happy]

Hi

Same problem here!

PC specs:
CPU: AMD Athlon 64 X2 Dual Core Processor 4200+ S939
RAM: 2 GB
GFX Card: NVidia Geforce 6800 GT 256mb (6.14.11.6218)
OS: Windows XP MCE SP2
DirectX: 9.0c (4.09.0000.0904)

:(

[razzozz]

Hey guys

What socke do you have Cougar_DK

got the same problem

PC specs:
CPU: AMD Athlon 64 X2 Dual Core Processor 4000+ Socket AM2
RAM: 2 GB
GFX Card: ATI Radeon X1950Pro 256mb Got the newest drivers "hot fix" version
OS: Windows XP SP2
DirectX: 9.0c

I see one thing we all got same and its that we all got AMD's dualcore cpu.

Can it be that its some kind of bug whit these cpu's ?

Will look for other users whit same problem and see if they also has X2 Cpu from amd

[BioHaZaRD]

Well i have to disapoint you...

I have the same Problem and no AMD Processor

my Specs:

Intel Core2 Duo E6600
2 Gigs RAM
Nvidia Geforce 8800 GTX (Nvidia Reference 6.14.11.5822)
Win XP SP2 x64
DirectX 9.0c
Asus P5B Deluxe Mainboard with latest Bios / Drivers etc..


Have to say that i had the same Problem first wih MoHA .. but after a Reboot it worked.. hoped that this would work here too.. sadly it didnt.. :(

[razzozz]

K there was my theory blasted away:mad:

But still you got dual core cpu but i think many of the people playing has it to.

What can i be then......:confused: :confused:

seems like the computer dosent "feel" the game starting...

no error message at all just ordinar windows screen when pressing the button ?

ye restart has helped me also in other games but after 3 installations of game and like 10 reebots for graficcard shit things i dont think it will do the thing....:(

[BioHaZaRD]

ok i found out something.. nothing very usefull but i found something :)

had installed previously DNA ForceWare drivers .. then i wanted to reinstall the newest reference driver but well .. god f*ck Murphy.. i got bluescreened after i installed the driver...

well i didnt bother and tried to install the demo on my vista ultimate x64.. cool i installed and i also can start the game .. well.. splash screen and then another error "the OpenGL driver doesn't support wglChoosePixelFormatARB" .. didnt look around yet for this error .. i will now.. i just wanted to cry out my frustration.. oh and btw.. just updated to newest reference driver for vista..

wtf.. the game hates me :(

[mikeball]

same problem


********************
ERROR: The current video card / driver combination does not support the necessary features: GL_ARB_occlusion_query
********************


however, installing the 7.9 driver it works.

[M1ster_Happy]

hates... us! :(

[BioHaZaRD]

ok next try ... 163.44 Beta Nvidia Reference Drivers for Vista x64 .

also installed about 4 hotfixes mentioned on the nvidia homepage for vista compatibility problems...

lets have a reboot and cross fingers :)

[BioHaZaRD]

ok!!! .. so for Vista it works now perfectly !!!

Beta Drivers (163.44) + the 4 mentioned hotfixes on the drivers main page and it runs smooth like hell :)

will have now a try on the XP with the beta drivers... *crosses fingers another time*

[dtro]

same here but i get a error report. same one on vista home and xp pro.

comp specs

amd athlon 64 +4ghz
ati saphire radeon x1650
2gigs of ram
turtle beach sound card
directx 9.c(on xp pro)
directx 10(on vista home)



Initializing OpenGL subsystem
...registered window class
...registered fake window class
...calling LoadLibrary( 'opengl32' ): succeeded
...initializing QGL
********************
FATAL ERROR: The OpenGL driver doesn't support wglChoosePixelFormatARB
********************
--------------- BSE Shutdown ----------------
---------------------------------------------
Shutting down OpenGL subsystem
...releasing DC
...resetting display
...shutting down QGL
...unloading OpenGL DLL
idRenderSystem::Shutdown()
Shutting down performance queries
The OpenGL driver doesn't support wglChoosePixelFormatARB

[Cougar_DK]

Hey guys

What socke do you have Cougar_DK


Not sure what you mean, but if its socket its 939.

[Cougar_DK]

Glad all you Vista folks got it sorted out. But it seems that the commen thing is the AMD 64 X2, i.e. AMD dual core thats the problem here.

I have both the AMD cpu driver and the MS dual core fix loaded.

And my pc has been switched off for the night and the demo still dosn't work....

[M1ster_Happy]

When I click the link my mouse cursor changes to a hour glass and then nothing happens.

PC specs:
CPU: AMD Athlon 64 X2 Dual Core Processor 4400+
RAM: 2 GB
GFX Card: Nvidia 8800 GTS 640 OC2 (163.67 Beta drivers)
OS: Windows XP SP2
DirectX: 9.0c


You can see my driver specs here: DxDiag.txt file (http://www.twins4ever.dk/DxDiag/DxDiag.txt)

I'm thinking if you are getting an error report you have a different problem to us. We have absolutely nothing visible happening... as Cougar_DK said mouse cursor changes to a hour glass and then nothing happens. The executable does start, if you change your update speed in Task Manager you will see it listed in Processes for an instant.

Does anyone know if there is a debug mode? Maybe a command line parameter to produce a log that might give us something to work on.

And my pc has been switched off for the night and the demo still dosn't work....

Cougar_DK that comment made me laugh first time I read it.... looks like in a last attempt you tried it with your PC off!!! Sorry, its the only thing I can find to laugh about... :(

[LORDNOOB]

I am in tha simular boat people , game dont start up properly , get the splash screen , screen go's black and wait a few seconds and back to the desktop .

WinXp64
AMD64 4200+
nForce4 Chipset
2GB Ram
ATI 2600XT
Latest ATI driver from ATI 7.8 :confused:

********************
ERROR: The current video card / driver combination does not support the necessary features: GL_ARB_occlusion_query
********************
--------------- BSE Shutdown ----------------
---------------------------------------------
Shutting down OpenGL subsystem
...releasing DC
...destroying window
...resetting display
...shutting down QGL
...unloading OpenGL DLL
idRenderSystem::Shutdown()
Shutting down performance queries
Error during initialization

Any info would be appreciated . I like many here would like to play the demo !

[Kinsman]

Good start hey, could play the beta, cant play the Demo! :o

E6850
X2900XT
7.8 Official Catalyst.

ERROR: The current video card / driver combination does not support the necessary features: GL_ARB_occlusion_query

[M1ster_Happy]

To be honest Kinsman I'm jealous you got to play it at all :(

But maybe you are in a worse position as you have played the game and now that has been taken away from you.... whereas I have nothing to miss... yet!

Anyways, there is a 7.9 Ati driver out released yesterday, you may want to try that?

Good luck

:)

[Cougar_DK]

I am in tha simular boat people , game dont start up properly , get the splash screen , screen go's black and wait a few seconds and back to the desktop .

WinXp64
AMD64 4200+
nForce4 Chipset
2GB Ram
ATI 2600XT
Latest ATI driver from ATI 7.8 :confused:

********************
ERROR: The current video card / driver combination does not support the necessary features: GL_ARB_occlusion_query
********************
--------------- BSE Shutdown ----------------
---------------------------------------------
Shutting down OpenGL subsystem
...releasing DC
...destroying window
...resetting display
...shutting down QGL
...unloading OpenGL DLL
idRenderSystem::Shutdown()
Shutting down performance queries
Error during initialization

Any info would be appreciated . I like many here would like to play the demo !

Sorry to hear that, but you get something... all we get is our normal desktop...

[Cougar_DK]

Mayby people that get some info for the game could write in another thread please, so we don't clutter this one up.... ?

[Kinsman]

7.9 cats fixed me up. :)

[razzozz]

I agree whit Cougar_DK There is some really good advises in the sticky threads so plzz dont spamm your error reports here. We dont even get any reports.

And btw someone mentioned the new ati driver I have tried two different packages no one helps at all.....going nuts now.

[Cougar_DK]

7.9 cats fixed me up. :)

Great for you, I will try the latest official Nvidia drivers and not beta, just to see if they make a difference.

[M1ster_Happy]

Cougar_DK, I think I'm using the latest that are non beta as I downloaded them last night (162.18). Wish I could say it helped.... I downloaded the latest directx update too just in case .... but still nothing.

Is there any SD peoples around that have any ideas or can maybe tell us a parameter to give more debugging info?

I sooooooooooooooooo wanna play this game, the screen shots look fantastic. :O

[heller44]

Same here, black box flashes up and then goes away. this happens on 3 comps in this house, all different cpu's & gfx cards.

Pity.. Doesn't bode well. :(

[M1ster_Happy]

heller44, sounds like your problem might be slightly different as you are getting a black box flash up .... we are getting nothing. You may want to start a thread and include your specs and driver details (make sure they are all the latest).

I think some sort of log file might help us all (see how I'm pushing for this ... please have a debug mode!).

Good luck

[M1ster_Happy]

We might have a winner here:

please work (http://community.enemyterritory.com/forums/showthread.php?t=8523)

Just in case you can't be bothered to click it:

My game wouldn't start (just like others reported too: etqw.exe flashing up for half a second in tasks, then gone, nothing more). So I started shutting down background apps/processes and the problem turned out to be:
Logitech SetPoint.
No idea why that would be but as long as it runs, etqw won't, as soon as I exit it, etqw runs. Updating SetPoint to it's most current version did also not help. But at least I can run the game now.
Downside is, I can only use 5 of my 8 mouse buttons in etqw.

I'm at work right now but I'm crossing my fingers and hoping this will work cos I know I run SetPoint!

;)

[Cougar_DK]

Great, I will try it too.

[QUINT]

Ok Am Good If You Have Nvidia And The Game Give U A Corrupted Pak File Delete Your 162 Drivers And Instal The Old 93. It Work For Me

[M1ster_Happy]

Oh well... no joy here :(

Killed every process on my PC pretty much and still no different... kinda freaks me out now seeing the egg timer for a second!

Any ideas... any...

[rigged]

Last night I installed the game, and when I went to launch it, it would crash saying it was missing files.

I was worried I had a bad-download (I DL'ed it at work and put it on a flash-drive to take home) but I uninstalled it and reinstalled.....started up first try.

im running an nvidia card, and everything (I mean everything) has the latest drives as of 9/10/2007...lol

Maybe you should try a reinstall....if you are still having a render problem, try uninstalling your video driver, reboot, reinstall latest video driver, restart, play.

[razzozz]

Rigged we have tried reinstalling and so on....think you dont have read this topic. We all here got the problem that our games wont even start so the thing about render and so on is not helping here.

[M1ster_Happy]

Tried 2 downloads of demo, latest official and beta nVidia drivers... multiple reboots... still double click shortcut -> pointer changes to hour glass -> pointer changes back to normal.... thats my ETQW experience!

:(

Oh also tried running the exe with affinity set to one CPU.... trying anything I can think of now.

[Inzzy]

I did not want to start another thread that is almost dedicated to the same problem, the error message that I am getting is as follows:

ERROR: The current video card / driver combination does not support the necessary features: GL_ARB_multitexture GL_EXT_texture3D GL_ARB_texture_rectangle or GL_EXT_texture_rectangle GL_ARB_occlusion_query GL_ARB_vertex_program GL_ARB_fragment_program GL_ARB_shader_objects GL_ARB_vertex_shader GL_ARB_fragment_shader
********************
--------------- BSE Shutdown ----------------
---------------------------------------------
Shutting down OpenGL subsystem
...releasing DC
...destroying window
...resetting display
...shutting down QGL
...unloading OpenGL DLL
idRenderSystem::Shutdown()
Shutting down performance queries
Error during initialization

The Computer Specs are as follows (Drivers Updated):

Processor: AMD Athlon(tm) 64 X2 Dual Core Processor 5600+ (2 CPUs), ~2.8GHz
Memory: 2048MB RAM
Video Card: NVIDIA GeForce 8800 GTX
Operating System: Windows XP Professional x64 Edition

[M1ster_Happy]

Inzzy can you post in a more relevent thread, this problem has many threads dedicated to it and you may actually find help in one. Such as:
PROBLEM: ERROR DURING INITIALIZATION WHEN LOADING

If this error is received with messaging that includes "ERROR: The current video card / driver combination does not support the necesary features", this is likely due to outdated drivers or possibly having the Extension limit enabled in the NVIDIA Control Panel. To disable this, follow these steps and try re-launching the game:

1. Open the NVIDIA Control Panel
2. Select 'Manage 3D Settings'
3. Find the 'Extension limit' option, and set it to 'Off'.
4. Apply the changes and then re-launch the game.

That was from a quick search.... search is your friend!

I know we all just want to play the game but we are trying to get a fix for a specific problem in this thread, so if you have any suggestions on that feel free.

.... sorry just really frustrated as I can't try a game I've been waiting for ages to play!

Good luck on your problem

*goes back to banging head against the wall*

[Cougar_DK]

Hi M1ster_Happy, sorry to hear that it didn't worked. I havn't tried it yet since I'm in bed after a little surgery. But will try it, so I can say I have tried it.

Does the developers read this forum? Or should we try to contact them another way? Our problem seems very strange since the game dosn't really launch.

And thanx for trying to keep this thread clean of other problems...:oppressor:

[heller44]

ok. found my issue. If anyone else had gotten there copy from 3fl.net.au their copy was screwey. Download again from another source.

[M1ster_Happy]

Hi Cougar_DK,

I've seen a few Splash Damage members posting so I guess they are about, if they don't know the answer I guess they won't post which is fair enough. Also our problem seems to be a minority one (is it 4 of us?) so I'm guessing it won't be high priority, makes sense to fix problems affecting majority of users first.

I've looked at your DxDiag.txt output and I don't think you have any of the same hardware as me. After work (before the England game) I'll post my DxDiag.txt and a detailed list of running processes (I'll use Process Explorer v10.2). Maybe this will give us some ideas ... I hope! I'm also wondering if I've over optimised XP and stopped a service that is being used at the start up of the exe, have you done this too? (I'm doubting this has anything to do with it but i'll try anything right now...)

Oh , and hope you are up and about soon.

:dance: :)

[M1ster_Happy]

ok. found my issue. If anyone else had gotten there copy from 3fl.net.au their copy was screwey. Download again from another source.

I'm jealous... but unfortunately don't think it helps us as you were getting a black box on screen... oh what I would give for a black box! :D

Plus I've already downloaded 2 copies, one of which my friends are using successfully!

:(

[razzozz]

will also post my DxDiag report later today got some things to do now. I really hope those guys/womens from splashdamage can read this. Would be very nice.

[Seraph777]

I've got the exact same problem as M1ster_Happy.... tried multiple downloads, multiple restarts + reinstalls....

This is getting very old very fast.... i've tried every possible answer given in this forum, still no joy either.

[M1ster_Happy]

Seraph777 I think we all feel your pain here... can you post a DxDiag report and if possible a process list (maybe a more detailed one than Task Manager shows).

We must have something in common to cause this. The SetPoint shutdown did it for ChickenSalad and he can reproduce it just be running SetPoint again. But other SetPoint users can run the game fine! Is everyone running at least one Logitech device? I've got a mouse and webcam....

[CyBoRG]

TRY this: http://community.enemyterritory.com/forums/showthread.php?t=8721

[M1ster_Happy]

Thanks CyBoRG, unfortunately I'm 99% sure I tried this one last night, but I will certainly try it again. Thing is it feels like it doesn't even have a chance to get to any graphics initialisation as it terminates so quickly?! Its strange there is no error, and a pain!

:)

[majortom1981]

Stupid fix but it worked for me. If you have an lcd panel try plugging in both connections the vga and dvi connections to your computer . Make sure they are bot seen and then try to start the demo.

I had dual monitors at one point on my computer but not anymore. Quakewars must not like that and the demo would blue screen on me on startup. I connected both connections to the computer on a hunch and now the demo boots up.

[M1ster_Happy]

Worth a try...

I do use clone occasionally via s-video connection to TV and my monitor (CRT). :infiltrator:

Thanks for the tip majortom1981.

[M1ster_Happy]

I sent a PM to jRAD asking if there is a lower level debug we can switch on to maybe get an error out.

As the thread is filled with a few other problem I'll just sum up the actual problem we have:

Main Problem - Click the desktop shortcut for ETQW, my mouse cursor changes to a hour glass and then back to a cursor... nothing happens.

The exe does run for an instant as it appears in the process list but then is gone. Hope this stands out a little for anyone trying to help.

Thanks everyone whos tried so far... I'm sure we'll get there.

:)

[Rafty]

did you check your event log?
"startbutton" - "execute" - type in "eventvwr"

[M1ster_Happy]

Rafty - one of the first things I checked... unfortunately nothing in them :(

Big thanks to jRAD for sending me such a quick reply... I tried to create a log file as instructed but as suggested the executable terminates before it starts logging.

Next up, here is my DxDiag and process list which are running when I run the game:

778

779

[Rafty]

have you tried to disable all software running in background?
(execute - "msconfig" - systemstartup)

[M1ster_Happy]

Nice idea... just tried it... still the same :(

I actually tried it in Safe Mode too and it does the same :confused:

[M1ster_Happy]

:D :dance:

Its working!!!!

Ok I use Steel Security (Bullguard) for firewall/antivirus, I've tried shutting this down but it still never worked... after trying lots of other things I uninstalled it... hey presto its working!! I haven't got a clue what part of the software was causing it, I will have to investigate.

I'm off to play!!! (With no firewall LOL!) :oppressor:

:)

[Vejgaard]

Hmm do you say if i uinstall SteelSecurity it will work? I have the same problem it will not start :(

Processor: Dual Core Processor E6600
Memory: 2048MB RAM
Video Card: 2 * NVIDIA GeForce 7900 GT (SLI)
Operating System: Windows XP Professional

[M1ster_Happy]

Yep... its easy to try ... just make sure when you uninstall you select the option to save your settings (its a tick box in the uninstall process)... this way you can reinstall really easily (just ignore it when it asks for your serial as it will give you already in use message). I switched the XP firewall back on while it was uninstalled just in case ;)

[Rafty]

what is steel security doing?
i have no probs using avast and i don't need a firewall coz i'm behind a router. also a firewall or antivirus is not needed to play.
you could check what services are running and maybe it's enough to disable the steel security service while playing?

[Cougar_DK]

Hi M1ster_Happy, and I can confirm the same. Uninstalling SteelSecurity makes the game work!!!!!

Hope they will figure something out.

[M1ster_Happy]

Basically I was a little confused when I tried booting to Windows Safe Mode and clicking the ETQWs icon, I was expecting something to happen and then an error.... but still nothing. So I thought about what was still running. The services for SteelSecurity (Bullguard) still run in Safe Mode, but I was of the opinion it would let me know if it stopped something running! As a last resort I uninstalled SS, rebooted, then casually clicked the icon expecting nothing to happen ... but the game ran!!! I reinstalled SS and again nothing from clicking ETQW.

So uninstalling it really did work for me, and like I said its easy to uninstall and reinstall because theres an option to keep all of your setting. (Just for testing not regularly obviously)

I'm sure there is a way to set it up so it allows it to run. But uninstalling was the easiest and quickest way to find out if that was causing my problem. I will investigate and try some settings, also Bullguard have really good 24 hour support so I might ask them too. If not then what Rafty suggested about stopping one of the SS services may do the trick. I do have router/firewall protection, but I use a firewall because I like to know what is going out.

See normally SS turns off alot of settings itself and opens the relevent ports when you game as it is a gamers firewall/antivirus program. However, this is a new game and it doesn't know it so I'm not sure which bit of it is stopping the exe.

If anyone gets the game running with SS installed let us know what settings you had to change.

Cougar_DK thanks for the confirmation, hope you enjoy playing.

=)

[Jyden]

Hi there,
I'm having the same issues as the rest of you guys, and I also use Bullguard. But uninstalling did nothing good. Even tried reinstalling and unstalling both (BG and SS) again to make sure my uninstall programs would get ALL files. Also used the start-up programs to make sure that nothing but the essential is running. Anyone got any ideas?

[M1ster_Happy]

Someone else fixed it by closing Logitech SetPoint... do you have that?

You could try what I did and run it in Windows Safe Mode as it doesn't load up many processes. The game won't play but it may do something, if it does then you know its a process/service which doesn't run in Safe Mode. If it doesn't then you have a shorter list to investigate!

Check your services list and see if there is anything in there that might cause it to not run (third party security software?).

Good luck

[Jyden]

Someone else fixed it by closing Logitech SetPoint... do you have that?

You could try what I did and run it in Windows Safe Mode as it doesn't load up many processes. The game won't play but it may do something, if it does then you know its a process/service which doesn't run in Safe Mode. If it doesn't then you have a shorter list to investigate!

Check your services list and see if there is anything in there that might cause it to not run (third party security software?).

Good luck

I don't want nothing to do with Logitech (No hatin' towards the users though), and only security programs I use is Bullguard. I'll tryout the safemode though. I sure do hope the final game won't cause these issues.

[M1ster_Happy]

If you can I would uninstall Bullguard while you are trying to get it working as we know it can cause issues. Out of interest what version of Bullguard are you using? Just wondering if 7 is still causing issues.

[Jyden]

I have uninstalled it. Even reinstalled to uninstall it with a special program to make sure EVERYTHING was deleted. Same with SS which was in use a short period earlier.

[Cougar_DK]

M1ster_Happy have you any news from Bullguard?

[Rafty]

have you tried to put all etqw folders into SS's/bullgards scan exclusion list?

[Cougar_DK]

Nope havn't tried that. The strange thing about all this is that I don't autostart SteelSecurity, but the demo wont run if its installed. So my guess is that there is something running even though one hasnt' started it.

[PMonkey]

Same error guys... click icon, nothing happens.
No Logitech or SS/BG stuff on my PC. I had this problem with the demo and thought buying the full game (with 1.2 patch) would work! I'm looking at videos, screenshots and reviews just to get close to my fix of ETQW, lol.